People notice when we pay attention to their needs, concerns and ideas. The definition of attention is:
1. Notice taken of someone or something; the regarding of someone or something as interesting or important
2. The action of dealing with or taking special care of someone or something
Treat your clients like family and your clients will treat you in kind. Listen to your their problems and needs as you would for any close friend. Communicate with your customers often: “How are you doing?” “I have an idea that might interest you.” “I was just thinking of you.” “Any problems or needs I can help you with?”
Get the message across to your customers that they’re special and important to you – not once in a while, but all the time. If we take these little steps, your clients will notice and in turn you might see their attitudes change towards the situation in which they find themselves.
We are all prideful, but by showing attention and dignity towards those for whom we work, people will sense and appreciate that you are doing all you can to help them.
